Purchase Limits and Payment:
- Each account is limited to purchasing up to 8 units.
- Full payment is required at the time of purchase. Cash on delivery, offline self-collection, and payment upon pickup are not available.
- The listed retail prices exclude shipping fees, value-added tax (VAT), and customs duties. You are responsible for any applicable taxes and duties as per your country/region’s laws.
Order Accuracy and Cancellation:
- Ensure all shipping details are accurately provided in English during order placement, including address, phone number, postal code, email, and shipping agent.
- Once an order is submitted, XPDASICS does not accept cancellations, refunds, or changes to the order.
Product Images and Invoices:
- Product images are for reference; the actual product may vary.
- Invoices can be downloaded from your account after purchase.
Shipping Policy:
- Products are shipped from Hong Kong, China, on a first-come, first-served basis after full payment is received.
- You are liable for any customs delays or returns due to inadequate documentation. It is advised to be well-prepared with all necessary documents for customs clearance.
- Delivery is facilitated through renowned logistics companies like DHL and UPS to most countries, excluding certain regions due to shipping restrictions.
- Ownership and risk of loss or damage transfer to you once the product is handed over to the carrier.
- IF YOU LIVE IN RUSSIA OR UKRAINE, PLEASE SPEAK TO US BEFORE PLACING THE ORDER.
Restricted Shipping Destinations:
- Shipping is not available to War effected countries.
Logistics for Special Regions:
- For countries with specific customs policies, options include self-clearance, delivery via local freight after clearance (at our cost), or using your own freight forwarder for customs and delivery (at your cost).
- Communication will be established for customers in special regions to determine the preferred logistics option.
Taxes and Customs Duties:
- Prices do not include VAT and customs duties. You are responsible for all such charges as per local laws.
- Additional shipping costs apply if items are returned due to tax issues.
General Notice:
- Verify all provided shipping information is correct. We are not responsible for shipping issues related to incorrect information.
- We are not liable for the shipping method or form.
Warranty Service
Warranty is directly by the manufacturer via XPD ASICS. We handle all warranty inquiries of products bought from us.